I left a message on a customer's answering machine which said 'Hi [name omitted]. This is Ashley from the apple store at Stoneridge. I have good news- through the use of high-level necromancy and fantastic magic power, we were actually able to divine your files from your old laptop. If you would like to come pick up your laptop and your new mac we would be ever so thrilled, thank you and have a nice night.'

I feel good about that.