Some lady picked a fight with me at about 8:00pm last night, and then basically blamed the whole thing on the fact that I have purple hair.
Me: *processing trade, going through motions of polite small talk with her kid*
Kid: *bla bla bla*
Me: Okay! So after your trade, you owe $49.56.
Kid: *starts reaching in his pocket for his money*
Lady: Wait. He just traded two games. He still owes money?
Me: Yeah. 'Grand Theft Auto' was worth $17, aaaand 'need for speed' was worth $15. That's $32 all together, and with the games he wants to buy, he still owes some money. *smile*
Kid: *goes back to handing me money*
Lady: Just... wait. *glares at me* Are you sure that's right?
Me: Um, yeah. Pretty sure. *look at kid* Are you certain you wanna trade your games, dude?
Lady: Look, you don't have to be snippy.
Me: Um, okay.
Kid: *continues to give me his money, ignoring his mom*
Me: *takes the money, gives him change/bag with games*
Lady: *doing that 'glaring at you while you refuse to look at me on purpose because you can feel me glaring at you' thing*
Me: Thanks, dude.
Kid: Thank you.
Lady: God, the girls are such little bitches here.
Me: Woah. Ha, hey, um. Next time? Maybe wait to say that until you've left already?
Lady: Hey, just because you have purple hair doesn't mean you gotta have an attitude, you fucking bitch.
Me: Uh, excuse me? Okay, I think maybe you can leave now.
Lady: *random stream of curses*
Me: Yeah, again? You can go now.
Lady: What is your store manager's name?
Me: That would be me. My name is Ashley. Hi. *wave*
Lady: No. Who is your store manager, you little bitch?
Me: *blink* I am the store manager.
Lady: *speaking slowly now like I am stupid* Then I need the number of someone above you, you stupid bitch.
Me: *straining now* There's a 1-800 number on his reciept if you would like to call my corporate office.
Lady: You'll be hearing back from me, you little bitch.
Me: *I snap and finally resort to using sarcasm* Oh, I'm sure that I will. You have a wonderful night.
I can't imagine that she'll actually call anyone, because all she can really do is say 'Well I started cursing at her, and she asked me to leave.' Which is (thankfully) 100% okay according to corporate, as that would log her in as being an Abusive Customer. If she tries to lie, I had two very flabberghasted associates there who saw the whole thing (as well as a few customers, too,), and then there's that whole 'I'm done in a week anyway,' thing, and corporate can't really do anything to me at this particular juncture.
But, guys. These people. They're making smaller people. WHY.
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1 comment:
Oy. What a bitch. Could she not just step off and let her kid do what he wanted. I mean, it's not like it was her money he was spending. Well, we can at least assume it wasn't her money. But like it matters. You were doing your job. You can't help it that her brain must think it should be an even trade (old used games for shiny new ones *eye roll*). Bleh. Let her call corprate and complain about you. You did what was within your boundries without going and just smacking her silly. Which, had I been a customer in the store and seen it, I would have smacked her or just been a bitchy customer ("Good grief lady. Who pissed in your Cap'n Crunch this morning?") Oh well. You're nearly done. YAY! What's the status of a new job looking like?
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